Support
Need help with Voice Post? We're here for you. Find answers to common questions below or reach out to our team directly.
Contact Us
The fastest way to get help is by email. We aim to respond to all enquiries within 1–2 business days.
voicepost.info@gmail.comFrequently Asked Questions
How do I get started with Voice Post?
Download the app, create an account, and grant microphone access when prompted. You can then start recording your voice and transforming it into content right away.
Why isn't my microphone working?
Make sure Voice Post has permission to access your microphone. On iOS, go to Settings > Voice Post and enable Microphone. If the issue persists, try restarting the app or your device.
How do I manage or cancel my subscription?
Subscriptions purchased through the App Store are managed in your Apple account settings. Open Settings > [your name] > Subscriptions, select Voice Post, and choose to change or cancel your plan. Changes take effect at the end of your current billing period.
How do I request a refund?
Refunds for App Store purchases are handled by Apple. You can request a refund at reportaproblem.apple.com. If you have any questions, contact us and we'll be glad to help.
How do I delete my account or my data?
You can request deletion of your account and associated data at any time by emailing voicepost.info@gmail.com. For more detail on how we handle your information, see our Privacy Policy.
Is my voice data secure?
We take the security of your data seriously. Your recordings are processed securely and handled in accordance with our Privacy Policy.
More Information
For full details on how we operate, please review the following: